PRIVACY POLICY

Effective Date: June 4th 2026

1. Introduction

Kramble Industries Inc. (“Kramble”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, dealers, suppliers, website visitors, and business partners.

This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information through our website, Kramble.net, and through our business operations.

Contact Information

Kramble Industries Inc.
20-3924 Brodsky Avenue
Saskatoon, Saskatchewan S7P 0C9
Canada

Email: sales@kramble.net
Phone: 306-933-2655

2. Personal Information We Collect

We may collect:

Customer Information
Name
Company name
Billing address
Shipping address
Email address
Telephone number

Transaction Information

Product purchases
Order history
Payment confirmations
Shipping information

Dealer Information

Dealer applications
Business registration information
Tax information
Business contact information
References and supporting documentation

Technical Information

IP address
Browser information
Device information
Website usage data
Cookie data

Communications

Customer service inquiries
Warranty claims
Product support requests
Marketing preferences

3. How We Collect Information

We collect information:

Directly from you
Through online forms
Through dealer applications
During order processing
Through cookies and analytics tools
Through communications with our staff

4. Purposes for Collection

We use personal information to:

Process orders and payments
Manufacture and deliver products
Provide customer support
Process dealer applications
Manage warranties and returns
Improve products and services
Send marketing communications where permitted by law
Comply with legal obligations
Prevent fraud and unauthorized activity

5. Consent

By providing personal information to Kramble Industries Inc., you consent to our collection, use, and disclosure practices described in this Policy.

You may withdraw consent at any time by contacting us, subject to legal and contractual obligations.

6. Marketing Communications

We may send newsletters, product announcements, promotional offers, and industry updates.

You may unsubscribe at any time by:

Using the unsubscribe link included in emails; or
Contacting sales@kramble.net

We comply with applicable Canadian anti-spam legislation (CASL).

7. Payment Processing

Payments may be processed through:

Stripe
Moneris
Electronic Funds Transfer (EFT)
ACH transfers
Wire transfers
Interac e-Transfer

Kramble Industries Inc. does not store complete payment card information on its systems.

8. Disclosure of Information

We may disclose information to:

Payment processors
Shipping providers
Manufacturing and logistics partners
Professional advisors
Government authorities when legally required

We do not sell personal information.

9. International Transfers

As Kramble Industries Inc. ships products worldwide, personal information may be processed or transferred outside Canada where necessary to fulfill orders or provide services.

10. Security

We maintain commercially reasonable safeguards including:

Secure website hosting
Restricted employee access
Password-protected systems
Payment processor security controls
Administrative security procedures

11. Retention

We retain information only as long as necessary for:

Business operations
Warranty administration
Legal compliance
Tax and accounting requirements

12. Access and Corrections

Individuals may request access to or correction of personal information by contacting sales@kramble.net.

13. Third-Party Services

Our website may utilize third-party services, including:

Wix
Stripe
Moneris
Shipping providers
Analytics providers

These third parties maintain their own privacy practices.

14. Changes to this Policy

Kramble Industries Inc. may revise this Privacy Policy at any time. Updates will be posted on Kramble.net.

15. Privacy Questions

Questions regarding privacy practices may be directed to:

Privacy Officer
Kramble Industries Inc.
sales@kramble.net
306-933-2655